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Client Partner, Healthcare & Insurance Analytics

Responsibilities

The Client Partner will play a vital role in leading and managing consulting and analytics engagements and teams in Insurance and HLS. He / She will be expected to solve business problems, develop analytical solutions, prioritize objectives, assign tasks, and manage multiple teams in order to achieve the highest levels of client satisfaction and targeted financial results.

The person additionally will be expected to provide leverage to the management in business development and capability development activities. The person should be open to travel to client locations in India / abroad for short durations depending on the project requirements

  • Solutioning: Building on analytics mandate across different functions / departments in Insurance (pricing, claims, marketing, underwriting) and Healthcare & Life sciences (payer, provider, pharma R&D etc.) organizations. Deliver on analytical solutions in Insurance and Healthcare & Life Sciences leveraging deep business understanding and analytical expertise.
  • Program management and prioritization: Lead client engagements and assignments to ensure successful and timely delivery of output with high quality and in accordance with client's needs and expectations.
  • Analytics Sophistication: Understand the business problem and build the solution framework leveraging advanced analytics algorithms as well as visualization platforms as needed. Produce outcome, generate insights and present findings to the client that meet business requirements.
  • Build scalable solutions and operationalize AI: Should be able to use principles of design thinking to keep user in mind while designing solutions. The AI solutions should be scalable and operationalizable in client’s organization. Should be able to work with colleagues from engineering and technology to envision and architect the end-state.   
  • People management: Manage multiple teams, perform performance appraisals and develop career progression metrics.
  • Governance: Define standard metrics and KPIs for clients and establish processes to measure them. Responsible for the quality of delivery for the engagements as measured by relationship specific measures as well as Net Promoter Score (NPS). This would include, among other things, design & review of the solution, scaling and institutionalizing analytics in the client organization, high level of program management, and meeting all other engagement goals.
  • Business development: Assist the global sales and consulting teams and coordinate with internal capability teams in pursuing ongoing leads / RFPs from solutioning standpoint.

Qualification & Experience:

  • The person must have displayed Analytics delivery and operationalization excellence and solutioning expertise to Insurance or Healthcare & Life Sciences clients with increasing span of influence over their careers. This is an opportunity to grow with the growing Insurance / Healthcare & Life Sciences vertical of Fractal Analytics.
  • Expected to have minimum 12-14 years of work experience in developing and deploying sophisticated analytical solutions.
  • Minimum 5 years in Insurance (Pricing, Underwriting, Claims and Marketing) or Healthcare & Life Sciences (Payer, provider etc.) analytics.

Education: BE / BTech, Masters / Bachelors in Statistics, Economics

 

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