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X_Engagement Manager, HR Analytics
Bangalore, Karnataka, India
Perform as an SME in the area of Operations analytics, covering areas like HR analytics, Contact center analytics, IT operations analytics and Spend analytics
Responsible for building new capabilities, consulting with clients, working with sales team to take these capabilities to clients and finally leading a team to deliver these projects
Supports the sales / consulting teams to identify business challenges and use data analysis to help influence changes to the operations, process or programs.
Utilizes technology and analytical tools to develop and analyze enterprise-wide people and other cross-functional data as needed.
Brings thought leadership and industry best practices to continuously build upon these capabilities
Desired Skills and Experience
8-10 years of data/statistical analysis experience.
Strong data and analytical skills, project management skills, and the ability to manage multiple projects and assignments simultaneously and work effectively in a rapidly evolving environment.
Must be a detail-oriented and exhibiting creative problem-solving skills.
Advanced level computer skills in MS Excel including VBA Macros, R, SAS, Tableau
Must have led/worked on projects in areas of Operations analytics, including HR analytics, Contact center analytics, spend analytics and IT operations analytics
Should have experience in incubating and selling new capabilities/solutions in the above areas
Communicates well and confident in interacting with senior client executives
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