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Engagement Manager, CPG

The Engagement Manager, CPG will play a vital role in leading and managing consulting and analytics engagements and teams. He/She will maintain and develop client relationships as required. He/She will manage analysts and prioritize objectives in order to achieve the highest levels of client satisfaction and targeted financial results. He/ She will be responsible for build and manage client relationships by working closely with account managers of our clients. This will be measured against the revenue growth from the account.

Responsibilities:

  • Understand client’s business questions and be able to develop solution architecture.
  • Make sure that all project deliverables are completed on schedule and in accordance with client’s needs and expectations.
  • Lead client engagements and assignments to ensure appropriate resource utilization, resource utilization, and quality assurance.
  • Capability Development: Work with the team to help build cutting edge solutions.
  • Provide guidance to junior analysts for solving problems, developing analytical strategies, and helping them apply analytical techniques and frameworks.
  • Ensure that all deliverables meet client expectations, and meet all compliance and regulatory requirements
  • Work closely with the sales team to help acquire new clients.
  • Define standard metrics and KPIs for clients and establish processes to measure them
  • Recruit, train, develop and coach talent.
  • Generate insights and present findings and deliverable to clients that meet business requirements.

Qualification & Experience

  • 8+ years of experience in business consulting with an emphasis on CPG or FMCG domain
  • Knowledge of variety analytic and research approaches, including:
  • Ability to independently manage research engagements from start to finish, delivering actionable insight within established timelines and budget
  • Experience in customer insights research or analytics is a strong plus
  • Experience working in a consultative capacity (internal or external) is a strong plus
  • Strong analytical thinking skills. Ability to creatively solve business problems, innovating new approaches where required.
  • Ability to interpret research findings for multiple audiences, extract insights and communicate effectively
  • Experience interfacing with clients or high-level executives
  • Outstanding oral and written communication skills
  • Must have excellent project management skills and have experience managing multiple work streams and projects at one time
  • Must have the ability to adapt to changing business priorities in a fast paced business environment
  • Needs to be a thought leader and question and push boundaries

Education: MBA or advanced degree in a quantitative discipline is required

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